Skip To The Main Content

Leadership Forum 2021

Think Big - Connect - Chill

June 21-22, 2021
The Breakers Luxury Resort
Palm Beach, Florida


Next Level – Best Self

Warren Rustand, CEO, Summit Capital Consulting LLC

Warren RustandWarren will provide a look at how one can dramatically transform one’s life to a very different level with much greater success. The Five Principles of Personal Greatness will be discussed. Specific tools will be addressed for significant take-home value, including the important topics around the totality of the entrepreneur’s life: family, business, community, self. This will be one of the most personal and emotional speakers you will ever hear.

To Buy or Sell? Mergers & Acquisitions in the Building Services Industry

Peter Holton, Managing Director, Caber Hill Advisors

Peter HoltonWhat comes to mind when you think about buying or selling a snow, ice and landscaping business? This presentation will address the four critical aspects in calculating the value of your business. Understanding each component can place your business in a better position and a return on your investment. Learn how to calculate the value of your business, identify crucial aspects of valuations and understand risk factors that affect your company. While attending this seminar you will learn:

  • What key aspects buyers are looking for in a snow and ice our exterior services business
  • Risk factors in acquiring a business
  • Simple tips for enhancing value

Gallup’s State of the American Workplace

Benjamin Erickson-Farr, Director of Learning & Development, Gallup

Benjamin Erickson-FarrThis session is specifically Intended for leaders in charge of developing people or looking to learn more about Gallup’s advice and analytics on people development. During this presentation, you will find out how to:

  • apply the advice and analytics from Gallup’s State of the American Workplace report to engage employees in your workplace
  • use the Q12 employee engagement survey as a way to improve employee and organizational performance
  • approach performance management and employee development in ways that motivate all employees
  • learn how engagement positively transforms organizations
  • more effectively manage remote workers and create office spaces that maximize engagement and performance

Extreme Customer Service

Dave Molenda, CPBA, CPDFA, CPEQA Founder, Positive Polarity LLC

Dave MolendaThere are three main parts to every business: the product or service that it provides, the team and its customer. In this fast paced “Extreme Customer Service” bootcamp, we will explore what the best companies in the world are doing for their customers and create a path for your company to follow by making sure that you are offering your customer the best customer experience possible. Remember, in 2020, according to Walker, the customer experience will surpass price and product as key brand differentiators. Are you ready for this? If not, then this is one experience that you will not want to miss!

Thank you to our Leadership Forum sponsors