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Standard Glossary of Terms

Snow & Ice Management Standard Glossary of Terms

The snow & ice industry is  hindered by miscommunication and the threat of slip and fall litigation. Insurance providers, facilities management professionals, and snow contractors must come together to create Common Ground — shared risk, clarity in service expectations and quality communication.

The glossary defines key terms used in the procuring, selling, planning, implementing, and legal defense of professional snow & ice management services in North America.

The Glossary is free to anyone, we simply will ask that you provide us a little information so we understand who is utilizing the glossary over time, so we can continuously improve it.

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As a non-profit trade association, we value creating standards that are easily accessed, adopted and shared, and managed and improved over time. Our process for creating and organizing the glossary is driven by:

Open Access

The glossary is available to all industry stakeholders, regardless of whether they are members of the Snow & Ice Management Association.


Terms were reviewed by more than 25 industry stakeholders and experts in facilities management, snow management and insurance.


SIMA is spearheading training to help all parties adopt the critical terms that shape the challenges in the industry.

Transparency & Quality

The glossary is governed transparently with a set of polices. Any stakeholder can recommend edits at anytime. Recommend edits here.