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In Business: 151 articles + 4 videos

Business > Management

Post-season snow site closeouts

Postseason site closeouts give contractors a last look at winter, and a look forward.

Business > Technology

On-demand plowing

Apps take hold in residential, but can it work in commercial industry?

Business

Mind the gaps

Read the first of a seven-part series that will shed light on roadblocks to personal and professional success and how to overcome them.

Business

Syncing your business GPS

Building a navigable road map will clear a straighter path to your destination.

Business > Technology

Technology trends

In the air and on the ground, emerging robotic and drone innovations could shape snow and ice operations.

Business > Technology

Parking trends

Evolving approaches in urban design, revolutionary technology and changing driving habits will impact snow & ice management.

Business > Technology

Transportation trends

Autonomous cars and service vehicles and ride sharing are driving change in how people move in cities worldwide.

Business

The White Shirts

Reaping rewards by being unexpectedly professional in an industry that has a reputation for not always being so.

Business > Technology

A clearer connection

Rethinking phone operations cuts down on calls to the field team, improves customer service.

Business

Niche markets: hospitals

Hospitals don’t close, so servicing such facilities can be time and labor intensive for snow service providers.

Business > Technology

Technology’s growing influence

Large companies and facility managers drive the use of technology in the RFP process, service verification and customer management.

Business

8th Annual All-Stars of Snow & Ice

The 8th annual All-Stars of Snow & Ice special section shines the spotlight on those who work hard, often behind the scenes, to keep companies running smoothly.

Business > Management

Employee retention

Recruiting team members is tricky, so start by nurturing the talent you already have on board.

Business > Management

Building the team

Creating a long-term relationship in a short-term world .

Business > Subcontractors

Snow subcontractor red flags

Review 5 red flags that could point to a snow removal subcontractor being a safety risk.

Business

Project EverGreen’s SnowCare for Troops

Project EverGreen’s SnowCare for Troops program provides complimentary snow and ice removal services for the families of currently deployed military personnel.

Business > Sales & Estimating

Snowfall amounts shouldn’t matter

Phill Sexton examines the impact of relying on snowfall amounts, and how the industry needs to look toward win-win opportunities for success.

Business > Management

Community Service: Putting kids first

JLS Landscape & Sprinkler has found a mission to help kids in its community, supporting local organizations that offer support to families in need.

Business > Management

Community Service: Inspired to serve

The Rocky Fork Company’s owner is committed to funding mental health initiatives for teens in his community.

Business > Management

Community Service: Sharing good fortune

James Martin Associates gets its clients, partners and employees involved in charitable endeavors, resulting in deeper relationships for all.

Business

Taking on Tahoe

October 2016 Snow Business cover story: As tolerance for snow falls, Alpine Smith raises the bar.

Business

State of the Industry 2016

Review industry trends, challenges, and solutions in the 2016 State of the Industry special section.

Business

The sky’s the limit

Create a vision for your company that drills into why the goals matter, maps the course, and celebrates the successes.

Business

Making sense of the numbers

Financial understanding and transparency can help with building a stronger company designed to withstand winter pressures.

Business > Sales & Estimating

Niche markets: stacking the deck

Site complexity and equipment limitations can influence approach to parking facility snow and ice management.

Business

From the ground up

2016 Greatest Story Never Told winner: Skyline Construction expands its horizons with multi-faceted service offerings and a focus on treating its team like family.

Business

Plan B Pays Off

2016 Greatest Story Never Told Runner-up: Shane Belvin leaves banking behind to focus on sheltering companies from weather’s uncertainty.

Business

Lasting Impression

2016 Greatest Story Never Told Runner-up: Darren Ryan and Ed Boggia have spent over 25 years honing their RYBO operations.

Business > Sales & Estimating

Social media Do’s & Don’ts

View tips on how to best use social media to your advantage and what to avoid.

Operations

Team Players

August 2016 Snow Business cover story: Grass Groomers scores big by using lessons learned on the gridiron.

Business > Sales & Estimating

Carving out your niche

Specialization takes strategic finesse and clear vision for the end game.

Business > Sales & Estimating

Company branding - Grass Groomers

Justin & Zach Boren of Grass Groomers in Columbus, OH share their thoughts on company branding and culture.

Business > Subcontractors

It pays to play by the rules

To run a smoother operation, plan to manage risk in hiring and using subcontractors.

Business

All in the family

Father and son share a vision to honor the past, grow in the present and plan for the future of Elbers Landscape Services.

Business > Sales & Estimating

Why branding matters

Clear vision and a consistent message will resonate with clients and prospects.

Business > Management

A little something extra

Bonus and incentive plans can serve as motivators but must be managed properly.

Business > Sales & Estimating

Off-season marketing

Maximize your “downtime” by getting marketing plans up to speed.

Business

Going all in

Owner leaves corporate world to focus full-time on growing his family’s company.

Business

Creating a monster

June 2016 Snow Business cover story: CEO of the Year Mikhail Evgrafov takes on the Toronto snow market with enthusiasm and innovation.

Business > Management

Looking beyond the logo

Use vision, mission, values to build your brand.

Business

Cover Interview - Charles Glossop, CSP

Charles Glossop, CSP of Hantho Farms shares thoughts on changes and challenges in the snow industry over the last 35 years.

Business > Sales & Estimating

Spring Selling Opportunities

Early efforts help align the procurement timeline to ensure better success for all parties.

Business

Create better customer surveys

Good online customer satisfaction surveys should have a place in your postseason review process.

Business > Sales & Estimating

Raise your ranking

Review six simple steps to improve your search engine visibility.

Business > Technology

Pushing the envelope

Plow manufacturers weigh in on 10 years of innovation and trends shaping the industry.

Business

Inspiring motivation

Be brave when crafting your mission statement to provoke your team to winning action.

Business > Sales & Estimating

Clear path: Sidewalk pricing

Review several factors to consider when determining accurate pricing for sidewalk service.

Business

Bright lights, big city

February 2016 Snow Business cover story: Executive Snow Control clears New York distribution paths to keep commerce moving.

Business > Management

Don’t short seasonal workers

Making seasonal workers a true part of your team can lead to better service outcomes and a built-in labor pool for future growth.

Business > Sales & Estimating

Five sales miscues

Kirk Armstrong of Weinberg & Associates shares some common sales miscues that can derail a company’s success.

Business > Management

Rising Star

December 2015 Snow Business cover story: An open mind and shift in business strategy change the trajectory of Nate’s Landscape Co.

Business

7th Annual All-Stars of Snow & Ice

The 7th annual All-Stars of Snow & Ice special section shines the spotlight on those who work hard, often behind the scenes, to keep companies running smoothly.

Business > Sales & Estimating

Should I stay or should I snow?

Read tips on how make winter services worth your while when snow is not a main profit center.

Business > Management

Empowering your team

Help your employees win by setting and communicating expectations.

Business > Human Resources

Safeguard against internal fruad

Internal fraud can take several forms, so safeguards and detection policies should be commonplace.

Business > Human Resources

Put it in writing

Contractual provisions protect a company’s best interests and outline employee responsibilities.

Business

2015 Community service initiative

Read the stories of the 2015 Community Service Initiative participants as they give back to causes close to their hearts.

Business > Management

Team-first mentality

October 2015 Snow Business cover story: Building a better quality of life drives every decision at Indianapolis-based B&B Group.

Business > Management

When the tax man cometh

Snow and ice management companies share their accounts of navigating the audit process and the lessons they learned.

Business > Technology

Outpace your competition

If you’re going to gain a significant advantage, technology is a high-value item.

Business

Fraud alert

Criminals who steal identities and financial information can decimate a company by destroying credit and cleaning out accounts.

Business > Management

How to survive a tax audit

Preparation and a strong professional support team are key when going through a tax audit.

Business > Sales & Estimating

Science of sales

Document, test and refine the sales process for increased success.

Business > Human Resources

Creating a snow safety manual

Review 5 main areas to include in your company's snow safety manual.

Business

Industry changes: 10 for 10

Snow Business columnist Doug Freer looks back on the last decade and how times have changed.

Business > Sales & Estimating

Marketing plan of attack

Read five things a snow CEO should know about their marketing plan.

Business > Sales & Estimating

Getting past the gatekeeper

Read four strategies for breaking the cycle of cold-call rejections.

Business

Ready for the next chapter

Retired Clintar Landscape Management founder and industry innovator Bob Wilton reflects on his life in snow & ice.

Business > Management

Who's at the helm?

Every sized business needs a CEO to guide the ship.

Business > Management

Learning through leadership

Mentorships can provide mutually beneficial opportunities for both parties.

Business > Management

Reinvesting to build value

Purchasing new equipment, building facilities and hiring key talent are investments in your business.

Business

Selling your business

Planning a successful exit requires perfect balance of market, business, and personal timing.

Business

Building a Boston dynasty

August 2015 Snow Business cover story: CEO of the Year Bob Greene honors his father’s legacy while forging his own.

Business > Management

Communicating leadership values

Humorist Joel Zeff used improv comedy to deliver leadership tips at the 18th Annual Snow & Ice Symposium.

Business > Management

Developing an all-star supplier network

Ian Ashby of Arbutus Landscaping shares suggestions on finding and building long-term relationships with quality vendors.

Business > Sales & Estimating

Green snow marketing

Read tips on making an environmental sales pitch that includes deliverables.

Business > Sales & Estimating

Calculating client value

Calculating the value of your clients can help companies decide whether to pursue new business.

Business

Strengthening your foundation

Read tips on investing in an intentional plan for leadership, management and employee development to build human capital.

Business > Sales & Estimating

Social engagement

Building a strong social media presence requires a strategic plan of its own.

Business > Human Resources

Make HR management a priority

Attention to the often-overlooked business area of human resources can help enhance employee satisfaction and retention.

Business > Sales & Estimating

Holding court: Trade show marketing

Read best practices for compelling, engaging trade show marketing, including tips for preshow, during, and post-show marketing.

Business > Sales & Estimating

Marketing game plan

The Internet has changed the way businesses acquire customers. Here’s a clear path to success for your Internet marketing strategy.

Business > Sales & Estimating

Marketing your snow business 101

As business marketing continues to change, the basics, like creating a content marketing plan, are now more important that ever.

Business > Sales & Estimating

Time to renew snow contracts

Renewing snow and ice contracts at the end of the season bears fruit.

Business > Management

Evaluating your snow season

Input from all stakeholders can open an owner’s eyes to winter operation’s successes and failures.

Business

10-year milestone is special

Looking back offers perspective for young contractors seeking industry longevity.

Business

Snow Business 10th Anniversary

Snow Business looks back on a decade of stories, lessons and insights from the snow & ice management industry.

Business > Management

Importance of team culture

Troy Clogg, CSP shares lessons on the importance of team culture.

Business

6th Annual All-Stars of Snow & Ice

The 6th annual All-Stars of Snow & Ice special section shines the spotlight on those who work hard, often behind the scenes, to keep companies running smoothly.

Business > Management

Examine your snow profit centers

Evaluate return on investment and return on time to determine if your profit centers are contributing to your success.

Business > Management

Capitalize your snow business

Doug Freer, CSP, shares tips on how to capitalize your business wisely by balancing financing options.

Business > Human Resources

When an employee leaves the company

Non-solicitation and non-compete clauses are routine, but it’s important to know the differences and how to enforce them.

Business > Technology

Going paperless

Mike Lysecki shares three of the biggest paperless technologies for efficient snow & ice operations.

Business > Subcontractors

Labor challenge? Consider subs

Many subcontractors can bring experience and equipment to the table.

Business > Sales & Estimating

Adding value with ice patrol

Offering an ice watch program is a way to grow or improve your service offering and expand your business.

Business > Sales & Estimating

Snow sales shortcuts

Rather than spend the time and money to acquire new clients, consider whether you can add services for existing customers.

Business

Taking Utah by storm

Snow Business October 2014 cover story: Rudy Larsen’s youthful confidence and enthusiasm helps Lawn Butler conquer the “best snow on earth.”

Business

2014 Community Service Initiative

Read the stories of the 2014 Community Service Initiative participants as they give back to causes close to their hearts.

Business > Subcontractors

Subcontractor coverage

Companies who use subcontractors for snow-clearing need to make sure a sound legal document is in place that outlines the responsibilities of the subcontract.

Business > Sales & Estimating

Sign on the dotted line

Contractors and clients both benefit with early contract commitments.

Business > Sales & Estimating

Know your numbers or fail

As you gear up for another winter, it’s a good idea to get dialed in with your sales team and have a handle on your numbers before the first event occurs.

Business > Human Resources

Recruiting snow staff

Phil Harwood, CSP, shares how to find the best team members with a solid hiring process.

Business > Sales & Estimating

Tread lightly in snow & ice sales

A good salesperson never assumes a client’s needs, and learns what they want (and don’t) by asking good questions.

Business > Management

Follow the leader

Leslie Boomer shares a different perspective on the four mainstays of leadership - trust, compassion, stability, and hope.

Business

Mentors in snow & ice

Mentors help shoulder the load as you become a better leader for your snow business.

Business > Management

Leadership: under review

Your employees, financial performance, and the community in which you operate are the best indicators as to how you’re performing as a leader.

Business

Spirit of St. Louis

August 2014 Snow Business cover story: CEO of the Year Carl Bolm, CSP, pilots BSR Services to the top with stellar service and stringent processes.

Business

Minding the money

Internal controls allow owners to rest easy knowing their companies’ financials are sound.

Business > Human Resources

Building on your strengths

Building on strengths can help your team be more successful.

Business > Management

Under the microscope

A postseason portfolio review will allow companies to shed unprofitable customers and identify new prospects.

Business

Better together

Snow Business April 2014 cover story: Arbutus Landscaping combines honesty and loyalty to create safe environments.

Business > Management

Partners in salt shortage pain

Working with clients to determine options during shortage can result in a more successful solution.

Business > Technology

New business technology

New technology requires a broader business vernacular - review basic terms, technology and digital tools.

Business > Technology

Forced into technology

When a customer requires an investment, snow professionals must weigh the true costs of implementation.

Business > Management

Get ready for (next) winter!

With spring in sight, look at four areas of the snow business to plan for next year.

Business > Management

Fearing the big, bad boss

Lack of communication can decimate working relationships.

Business > Management

Get ready for winter!

With spring in sight, look at four areas of your business to begin planning for next year.

Business > Management

Snow crisis management

Collin Corso shares how a medical issue forced him to trust his team to fill the void.

Business > Management

Strategy for snow and ice

Strategic planning can help you plan for the future, despite the weather.

Business > Sales & Estimating

Reverse auctions for snow removal

Get some tips on the concept of a reverse auction for snow removal services.

Business

Snow and ice facility tours

Taking tours of other companies' facilities is a great opportunity for building relationships.

Business > Sales & Estimating

Are you LinkedIn?

Read some tips for using and getting the most out of your LinkedIn profile.