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Tag: Snow Business

In Snow Business: 298 articles + 3 videos

Business > Human Resources

Build your snow dream team

Weaving each person’s unique strengths into a plan can result in tight bonds and a winning culture.

Business > Management

Flipping my world upside down

Inverted organizational chart allows owners and managers to support those team players who need it the most.

Risk Management > Legal

Breaking up the band

Addressing the pains of disgruntled, lazy or terminated business partners.

Business > Sales & Estimating

Switching sides

Operations manager comes out of the field and into the sales office.

Business

Growth challenges

Expanding despite liability and labor concerns.

Ice Management > Deicing

Liquid use barricades

Hang-ups remain despite readily available resources.

Business

Summertime dues

Shedding non-winter services gives snow-only companies the chance to focus on core business year-round.

Risk Management > Documentation

A necessary evil

The benefits of service verification go beyond documentation .

Business > Subcontractors

Addition by sub-traction

Great subcontractors can help companies add capacity while also growing their own businesses.

Operations > Account Management

Proof is in the details

Customer service checklist double-checks often forgotten tasks.

Risk Management

Winter’s a game of risk

Plot your management strategy now for wintertime parking lot operations.

Risk Management > Insurance

Snow insurance or derivatives?

Knowing the difference is important for purchasing, taxes and regulation.

Risk Management > Insurance

Read the policy

Does your insurance actually cover your business?

Risk Management > Contracts

What’s your Type?

Balanced contracts mutually benefit the customer and contractor.

Risk Management > Contracts

​Sealing the deal

Understanding the dynamics of the property manager-snow professional relationship can lead to successful partnerships.

Business

State of the Industry 2017

Review industry trends, challenges, and solutions in the 2017 State of the Industry special section.

Business

Mastering Xs &Os

October 2017 Snow Business cover story: Professional Snow Removal (PSR) team tackles Boulder snow.

Business > Sales & Estimating

Missing the sales pitch

Well-trained professionals sell work at higher margins; so why aren’t we offering sales training in snow and ice?

Operations > Planning

Take a closer look

Site inspections should look beyond damages.

Risk Management > Insurance

A tale of two sides

A look at slip and falls from the snow and ice management contractor and insurance company perspectives.

Operations > Equipment

Rust Protection

Winter elements can compromise equipment; take steps to protect your investment.

Business > Technology

Technology reshaping snow

Sensors, robotics, AI, IoT all are beginning to make inroads.

Operations > Planning

Fire and Ice

Snowfighters could learn lessons from firefighter safety standards.

Business

Flexibility required

Stretching limits, balancing tradeoffs and character study can lead to personal growth.

Operations > Equipment

Wheel loader lowdown

Versatile go-to equipment can save time and money.

Operations > Equipment

Purchasing prudence

Sophisticated business operators look beyond love of equipment and see it as a tool to make money.

Operations > Equipment

Fleeting thoughts

Examining two approaches to equipment management.

Business > Management

Blind spots

Ignoring your business’s value can be costly upon sale or death.

Operations > Equipment

Best buys > low cost

When evaluating purchasing decisions, look beyond price.

Operations > Equipment

Shop smarter

Spreadsheet approach allows company to stick to the script and make better buying decisions.

Operations > Equipment

Checks & Balances

September 2017 Snow Business cover story: Data analysis, quest for continuous improvement drive Outdoor Pride’s fleet management program.

Risk Management > Contracts

Read the fine print

Financing equipment? Understand the risks and contract terms.

Operations > Equipment

Debunking the myth

Learning to selectively buy used equipment is key with a tight budget.

Business > Sales & Estimating

Closing with case studies

Young companies can prove themselves worthy with documented proof of expertise.

Operations > Equipment

Equipment first aid

Well-stocked mobile repair units can help get operations up and running.

Business > Human Resources

Culture comes first

Companies with solid foundations built on purpose, vision and beliefs lead the pack when it comes to hiring and retaining great employees.

Business

To the drawing board

Systematic approach makes growth easier, but not always pain-free.

Operations

Employees at risk

Reinforce personal safety in the field during training.

Business > Human Resources

Career ladders

Attract and retain talent with development plans at every level.

Business

Charting a path forward

Who is missing that can take your company to the next level?

Operations

Giving falls the slip

Consider the human factors in ice management planning.

Business > Human Resources

Train to retain

Quality education and reinforcement can help slow the revolving door of employee turnover.

Business > Management

Team Creation 101

Building a great team doesn’t end with the hiring of new employees.

Business > Human Resources

Defusing Abuse

Companies have a duty to protect employees from hazardous working conditions, including physical and other types of violence.

Business

An uphill climb

Look inside yourself and at your environment to identify roadblocks.

Business

Work less, live more

To achieve balance, learn how to say no a little more often.

Business

Exit with peace of mind

Identify succession plan options that best meet your needs as an owner, and start now.

Business

One-page success plan

Focused goals and measurables can pave your company’s path forward.

Business > Subcontractors

Worker classifications

Employers who cross the fine line between employee and independent contractor can be liable for unpaid overtime wages and hefty fines.

Business > Human Resources

What’s your sales pitch?

Quality talent wants to know why they should take a chance on you.

Business

Calm in the storm

2017 Snow Business CEO of the Year: Jason Case sets the standard by leading Case Snow Management with passion, heart and positivity.

Operations

Niche markets: homebodies

Site size and complexities and scope of work make bidding multifamily residential tricky.

Business > Management

Building You 2.0

Evolving as an owner opens leadership opportunities for your second in command.

Business > Management

Growing pains

Making the jump from owner-operator to a more complex business requires people, a plan, grit and determination.

Business > Sales & Estimating

Social media Do’s & Don’ts

View tips on how to best use social media to your advantage and what to avoid.

Business

Taking inventory

Personal growth requires true self-evaluation, positive thinking and goal setting.

Business > Human Resources

Building an A team

Uncover elusive overachievers and work to keep them engaged.

Risk Management > Insurance

Claim reserves management

Diligence in monitoring can help keep insurance premiums in check.

Ice Management > Chemicals & Equipment

Adding Liquids

A small investment with scalable options can make a big impact for contractors operating in low-snow markets.

Risk Management > Legal

Overtime pitfalls

Understanding the basics, exemptions, and new U.S. rule can help you avoid the penalties.

Ice Management > Chemicals & Equipment

An ice melting game changer

Ready to graduate from straight rock salt? Treated salt delivers cost savings, improved performance.

Ice Management

All in on ice

April 2017 Snow Business cover story: A commitment to reducing salt use changes culture and processes at Buffalo, NY-based Elbers Landscape Service.

Risk Management > Contracts

Combating fluctuations

Identifying cost savings and tweaking your contract mix can offset the impact of a low snow season.

Operations > Equipment

Corrosion Maintenance 101

Protecting your equipment doesn’t need to be an expensive endeavor.

Operations > Planning

Training: Formalize a plan

No time? No money? Abundance of free training resources are easily accessible.

Operations > Planning

Snow operations review

The time is now to assess the current season and begin adjusting for next winter.

Business > Technology

On-demand plowing

Apps take hold in residential, but can it work in commercial industry?

Business

Mind the gaps

Read the first of a seven-part series that will shed light on roadblocks to personal and professional success and how to overcome them.

Business

Syncing your business GPS

Building a navigable road map will clear a straighter path to your destination.

Business > Technology

Technology trends

In the air and on the ground, emerging robotic and drone innovations could shape snow and ice operations.

Business > Technology

Parking trends

Evolving approaches in urban design, revolutionary technology and changing driving habits will impact snow & ice management.

Business > Technology

Transportation trends

Autonomous cars and service vehicles and ride sharing are driving change in how people move in cities worldwide.

Business

The White Shirts

Reaping rewards by being unexpectedly professional in an industry that has a reputation for not always being so.

Business > Technology

A clearer connection

Rethinking phone operations cuts down on calls to the field team, improves customer service.

Operations

Niche markets: hospitals

Hospitals don’t close, so servicing such facilities can be time and labor intensive for snow service providers.

Operations > Equipment

Pumping iron

February 2017 Snow Business cover story: Fleet management program drives Sig-Nature’s success in its Laval, Quebec, market.

Business > Technology

Technology’s growing influence

Large companies and facility managers drive the use of technology in the RFP process, service verification and customer management.

Risk Management > Legal

Who is in charge of monitoring?

Mall mishap shows the importance of assigning responsibilities and documenting service restrictions.

Operations > Planning

Staying power

December 2016 Snow Business cover story: Akehurst Landscape Service celebrates 140th anniversary with a nod to the past but with a firm focus on the future.

Business

8th Annual All-Stars of Snow & Ice

The 8th annual All-Stars of Snow & Ice special section shines the spotlight on those who work hard, often behind the scenes, to keep companies running smoothly.

Operations

Parking lot grief

Changing design can cause headaches - and opportunities - for snow companies.

Business > Management

Employee retention

Recruiting team members is tricky, so start by nurturing the talent you already have on board.

Ice Management > Deicing

Remember the ice

Understanding the influential factors that lead to the formation of ice is essential for successful ice management.

Risk Management

Bracing for change

Clients’ attempts to cut costs, shift liability can negatively impact snow companies.

Business > Management

Building the team

Creating a long-term relationship in a short-term world .

Operations > Planning

Color-coded training

Special vests can give new hires added visibility to encourage extra safety and training.

Business > Sales & Estimating

Snowfall amounts shouldn’t matter

Phill Sexton examines the impact of relying on snowfall amounts, and how the industry needs to look toward win-win opportunities for success.

Ice Management > Anti-Icing

Understanding salt brine

Inadequate planning and unrealistic expectations can undermine the effectiveness of liquids.

Business > Management

Community Service: Putting kids first

JLS Landscape & Sprinkler has found a mission to help kids in its community, supporting local organizations that offer support to families in need.

Business > Management

Community Service: Inspired to serve

The Rocky Fork Company’s owner is committed to funding mental health initiatives for teens in his community.

Business > Management

Community Service: Sharing good fortune

James Martin Associates gets its clients, partners and employees involved in charitable endeavors, resulting in deeper relationships for all.

Business

Taking on Tahoe

October 2016 Snow Business cover story: As tolerance for snow falls, Alpine Smith raises the bar.

Business

State of the Industry 2016

Review industry trends, challenges, and solutions in the 2016 State of the Industry special section.

Business

The sky’s the limit

Create a vision for your company that drills into why the goals matter, maps the course, and celebrates the successes.

Business

Making sense of the numbers

Financial understanding and transparency can help with building a stronger company designed to withstand winter pressures.

Risk Management > Documentation

Documentation & transparency

Put your company on solid footing and help shape the industry with proper documentation.

Risk Management > Insurance

A nod to the mod factor

A focus on safety can help companies achieve a lower  workers’ compensation experience modification factor.

Risk Management > Insurance

Deciphering insurance

Availability of standard vs. excess & surplus lines can depend on core segments, contract types, location, and loss history.

Risk Management

Portfolio planning: Striking a balance

Finding harmony in snow contract portfolio should be an ongoing process to deliver profitability, not just viability.

Risk Management > Contracts

Contract scrutiny

Eight review tips that will benefit you this season.

Operations

Niche markets: stacking the deck

Site complexity and equipment limitations can influence approach to parking facility snow and ice management.

Operations > Planning

Stake Out

Marking properties can help guide operators during a storm and also shows your clients you’re caring for their sites.

Risk Management > Contracts

Before you sign...

A thorough review and procedures for suggesting changes can ease pain of contract negotiations.

Business

From the ground up

2016 Greatest Story Never Told winner: Skyline Construction expands its horizons with multi-faceted service offerings and a focus on treating its team like family.

Business

Plan B Pays Off

2016 Greatest Story Never Told Runner-up: Shane Belvin leaves banking behind to focus on sheltering companies from weather’s uncertainty.

Business

Lasting Impression

2016 Greatest Story Never Told Runner-up: Darren Ryan and Ed Boggia have spent over 25 years honing their RYBO operations.

Operations > Equipment

Spreaders: safety first

Review tips for safe spreader installation, operation and maintenance.

Operations

Operation spill control

Cleanup kits require strategy, training and preventive measures.

Operations

Team Players

August 2016 Snow Business cover story: Grass Groomers scores big by using lessons learned on the gridiron.

Business > Sales & Estimating

Company branding - Grass Groomers

Justin & Zach Boren of Grass Groomers in Columbus, OH share their thoughts on company branding and culture.

Ice Management

Triggers affect plan of action

Use caution when agreeing to triggers, since they can directly impact your ability to service the site.

Business > Subcontractors

It pays to play by the rules

To run a smoother operation, plan to manage risk in hiring and using subcontractors.

Business

All in the family

Father and son share a vision to honor the past, grow in the present and plan for the future of Elbers Landscape Services.

Business > Sales & Estimating

Why branding matters

Clear vision and a consistent message will resonate with clients and prospects.

Business > Management

A little something extra

Bonus and incentive plans can serve as motivators but must be managed properly.

Business > Sales & Estimating

Off-season marketing

Maximize your “downtime” by getting marketing plans up to speed.

Business

Going all in

Owner leaves corporate world to focus full-time on growing his family’s company.

Business

Creating a monster

June 2016 Snow Business cover story: CEO of the Year Mikhail Evgrafov takes on the Toronto snow market with enthusiasm and innovation.

Operations > Planning

“One-hit wonder” winter

Review the weather patterns of the 2015-16 winter season and look ahead at predictions for the 2016-17 season.

Business > Management

Looking beyond the logo

Use vision, mission, values to build your brand.

Ice Management > Chemicals & Equipment

Salt accounting 101

Tracking inventory and product use improves ice management practices.

Ice Management > Chemicals & Equipment

Selling on the side

The pros and cons of branching into salt and equipment distribution.

Risk Management

Snow Bias

Neglecting ice management in mild winters can prove costly.

Operations > Planning

Salt security

Protect your salt with proper planning for storage.

Business

Cover Interview - Charles Glossop, CSP

Charles Glossop, CSP of Hantho Farms shares thoughts on changes and challenges in the snow industry over the last 35 years.

Ice Management > Chemicals & Equipment

Ahead of the curve

Hantho Outdoor Services’ nimble liquids program reflects nearly 25 years of innovation and education.

Business > Sales & Estimating

Spring Selling Opportunities

Early efforts help align the procurement timeline to ensure better success for all parties.

Risk Management > Contracts

Rebounding from El Niño

Our industry’s challenges have shifted from material costs and scarcity to overcapacity against demand. It’s time for a contract portfolio checkup.

Risk Management > Legal

Going off contract can be costly

Voluntarily rendering a service opens you up to liability if it is not properly executed.

Business > Sales & Estimating

Raise your ranking

Review six simple steps to improve your search engine visibility.

Business > Technology

Pushing the envelope

Plow manufacturers weigh in on 10 years of innovation and trends shaping the industry.

Business

Inspiring motivation

Be brave when crafting your mission statement to provoke your team to winning action.

Business > Sales & Estimating

Clear path: Sidewalk pricing

Review several factors to consider when determining accurate pricing for sidewalk service.

Business

Bright lights, big city

February 2016 Snow Business cover story: Executive Snow Control clears New York distribution paths to keep commerce moving.

Business > Management

Don’t short seasonal workers

Making seasonal workers a true part of your team can lead to better service outcomes and a built-in labor pool for future growth.

Operations > Equipment

Making the best of idle time

Double-checking for needed repairs can prevent breakdowns once snow starts.

Risk Management

Minimizing the damage

Accidents happen, but companies should have processes in place to mitigate the impact.

Business > Management

Rising Star

December 2015 Snow Business cover story: An open mind and shift in business strategy change the trajectory of Nate’s Landscape Co.

Risk Management > Contracts

Know what you’re signing

Contracts from sophisticated commercial management companies and large retailers shift responsibility to contractors.

Operations > Planning

Routing your crews for profit

None of us can predict exactly how profitable the season will be until it’s over, but there are ways you can plan and prepare to maximize every dollar earned.

Business

7th Annual All-Stars of Snow & Ice

The 7th annual All-Stars of Snow & Ice special section shines the spotlight on those who work hard, often behind the scenes, to keep companies running smoothly.

Operations > Planning

Training time: step by step

Establishing and documenting standard operating procedures lays foundation for training program.

Business > Sales & Estimating

Should I stay or should I snow?

Read tips on how make winter services worth your while when snow is not a main profit center.

Risk Management > Insurance

Prepping for an insurance audit

Focus on consistency and organization when preparing for an insurance audit.

Risk Management > Documentation

Data driven

Read tips on improving your record-keeping system to help bring order to your business.

Business > Management

Empowering your team

Help your employees win by setting and communicating expectations.

Business > Human Resources

Safeguard against internal fruad

Internal fraud can take several forms, so safeguards and detection policies should be commonplace.

Risk Management > Legal

Building on the right foundation

Formalizing operations under a legal business designation depends on your goals, level of risk and future plans.

Business > Human Resources

Put it in writing

Contractual provisions protect a company’s best interests and outline employee responsibilities.

Business

2015 Community service initiative

Read the stories of the 2015 Community Service Initiative participants as they give back to causes close to their hearts.

Ice Management > Anti-Icing

Adding liquids requires patience

Read from contractors as they share their experiences on building liquids into their ice management toolbox.

Ice Management > Chemicals & Equipment

Overcoming the fear of the unknown

Read tips on how to build a knowledge base and process for adding liquids to your operation.

Business > Management

Team-first mentality

October 2015 Snow Business cover story: Building a better quality of life drives every decision at Indianapolis-based B&B Group.

Risk Management

Storms on the horizon

Consider the following tips to help insulate your company from the short-term impacts of weather.

Operations > Planning

Safety protocols for hauling

Safety and training protocols should be part of any hauling program.

Business > Management

When the tax man cometh

Snow and ice management companies share their accounts of navigating the audit process and the lessons they learned.

Operations > Planning

All a-board

Capacity boards connect sales and production for maximum efficiency and profitability.

Risk Management

Risky business

To be a risk manager, you have to add dimension to the service you provide, which goes beyond simply snow and ice removal.

Operations > Planning

Site Visit 101

Preseason walkthroughs are essential to setting service details and identifying possible liabilities.

Operations > Planning

Preseason prep: Avoid the cracks

Companies, especially “green to white” operations, need to take care of sometimes-forgotten details.

Operations

Process & Passion: Silvis Group

September 2015 Snow Business cover story: Top notch culture sprouts from Silvis Group's farm roots.

Risk Management > Legal

Damage control

Good record keeping and contractual provisions can help mitigate claims.

Business > Technology

Outpace your competition

If you’re going to gain a significant advantage, technology is a high-value item.

Business

Fraud alert

Criminals who steal identities and financial information can decimate a company by destroying credit and cleaning out accounts.

Business > Management

How to survive a tax audit

Preparation and a strong professional support team are key when going through a tax audit.

Business > Sales & Estimating

Science of sales

Document, test and refine the sales process for increased success.

Risk Management > Documentation

Surviving the death of a leader

Tragedy forces Akehurst Landscape Service team to bond together to overcome the loss of their “snowman” and to learn to succeed as a team.

Business

Industry changes: 10 for 10

Snow Business columnist Doug Freer looks back on the last decade and how times have changed.

Business > Sales & Estimating

Marketing plan of attack

Read five things a snow CEO should know about their marketing plan.

Risk Management > Legal

Smart approach to claims process

Read tips on how to stay involved with the claims process to prevent insurance carriers from settling potentially unjust claims and raising insurance premiums.

Business > Sales & Estimating

Getting past the gatekeeper

Read four strategies for breaking the cycle of cold-call rejections.

Business

Ready for the next chapter

Retired Clintar Landscape Management founder and industry innovator Bob Wilton reflects on his life in snow & ice.

Business > Management

Who's at the helm?

Every sized business needs a CEO to guide the ship.

Business > Management

Learning through leadership

Mentorships can provide mutually beneficial opportunities for both parties.

Business > Management

Reinvesting to build value

Purchasing new equipment, building facilities and hiring key talent are investments in your business.

Business

Selling your business

Planning a successful exit requires perfect balance of market, business, and personal timing.

Business

Building a Boston dynasty

August 2015 Snow Business cover story: CEO of the Year Bob Greene honors his father’s legacy while forging his own.

Ice Management > Chemicals & Equipment

Calculating true costs of salt brine

Calculating true costs requires more than the price of salt - don’t forget to factor in labor, equipment and materials.

Business > Sales & Estimating

Green snow marketing

Read tips on making an environmental sales pitch that includes deliverables.

Ice Management > Chemicals & Equipment

Can snow really go green?

Can snow go green? Only if the public, customers and legal community accept the realistic expectations that come with reduced deicer use.

Business > Sales & Estimating

Calculating client value

Calculating the value of your clients can help companies decide whether to pursue new business.

Risk Management > Legal

Broken connection

Failure to convey detailed instructions to subcontractors can leave companies vulnerable to lawsuits.

Business

Strengthening your foundation

Read tips on investing in an intentional plan for leadership, management and employee development to build human capital.

Business > Sales & Estimating

Social engagement

Building a strong social media presence requires a strategic plan of its own.

Business > Human Resources

Make HR management a priority

Attention to the often-overlooked business area of human resources can help enhance employee satisfaction and retention.

Risk Management > Insurance

Correcting loss-run problem areas

Rewriting history: Correcting loss-run problem areas can help higher-risk snow companies improve insurance access and affordability.

Business > Sales & Estimating

Holding court: Trade show marketing

Read best practices for compelling, engaging trade show marketing, including tips for preshow, during, and post-show marketing.

Ice Management > Sustainability

Sustainable snow

In recent years, the industry has seen a shift in focus that extends beyond environmentally friendly products.

Business > Sales & Estimating

Marketing game plan

The Internet has changed the way businesses acquire customers. Here’s a clear path to success for your Internet marketing strategy.

Business > Sales & Estimating

Marketing your snow business 101

As business marketing continues to change, the basics, like creating a content marketing plan, are now more important that ever.

Business > Management

Evaluating your snow season

Input from all stakeholders can open an owner’s eyes to winter operation’s successes and failures.

Risk Management > Legal

Put liability on ice

Monitoring, product use and timing are keys to a solid contract regarding ice control services.

Operations > Planning

Piling on

Unrelenting Boston snowfall during the 2014-15 winter season taught valuable lessons and opened eyes to creative solutions.

Ice Management > Anti-Icing

Road map to liquids

The first steps to implementing liquids require research but not necessarily a break-the-bank investment.

Ice Management > Deicing

Water content of snow & application rates

An important factor to consider when calculating deicer application rates is the water content in the snow and ice that must be melted.

Ice Management

Breaking the dams

Minnesota-based The Ice Dam Co. melts away ice dams, a ridge of ice that forms at the edge of a roof and prevents melting snow from draining.

Ice Management > Chemicals & Equipment

What’s in your salt bin?

Learn the difference between mined rock salt and solar salt, pros and cons of each, and buying tips for purchasing salt.

Ice Management > Chemicals & Equipment

Breaking the salt supply chain

A second consecutive year of supply shortages drives snow contractors to seek salt from nontraditional sources.

Ice Management > Sustainability

Worth its salt

April 2015 Snow Business cover story: Led by Gerry DuBreuil, CSP, Belknap Landscape Co. uses training and certification to reduce application rates.

Operations > Planning

Building a weather math toolbox

Using probabilities can help educate clients, improve bidding, and insulate a snow company’s financial risk.

Ice Management

Ice management evolution

Snow and ice management professionals weigh in on the trends and challenges that are causing a shift in how they do business.

Business

10-year milestone is special

Looking back offers perspective for young contractors seeking industry longevity.

Ice Management

Ice management retrospective

Dale Keep discusses how conflicting agendas have held back progress in ice management practices for the Snow Business 10th Anniversary issue.

Risk Management > Legal

A new legal landscape

The snow & ice industry has had to manage increasingly complex contracts, heightened risk, insurance woes and more to combat slip-and-fall liability.

Business

Snow Business 10th Anniversary

Snow Business looks back on a decade of stories, lessons and insights from the snow & ice management industry.

Ice Management > Anti-Icing

Exploring the benefits of brine

Dale Keep discusses the benefits of using brine, and reviews challenges and common mistakes when getting into salt brine making.

Business

6th Annual All-Stars of Snow & Ice

The 6th annual All-Stars of Snow & Ice special section shines the spotlight on those who work hard, often behind the scenes, to keep companies running smoothly.

Business > Management

Examine your snow profit centers

Evaluate return on investment and return on time to determine if your profit centers are contributing to your success.

Business > Management

Capitalize your snow business

Doug Freer, CSP, shares tips on how to capitalize your business wisely by balancing financing options.

Operations > Planning

Growth sparks training reboot

Neal Glatt, CSP, shares tips for training large groups of snow and ice employees.

Risk Management > Legal

Dissecting a liability claim

Duty principles and contract language are key in determining legal responsibility in the event of injury.

Business > Human Resources

When an employee leaves the company

Non-solicitation and non-compete clauses are routine, but it’s important to know the differences and how to enforce them.

Operations

Rebirth brings peace

December 2014 Snow Business cover story: After years of hovering on the brink, Extra Mile Snow Specialists finds new life as a company focused primarily on snow.

Business > Technology

Going paperless

Mike Lysecki shares three of the biggest paperless technologies for efficient snow & ice operations.

Ice Management > Anti-Icing

Anti-icing advantage

Pre-storm applications can help contractors get ahead of the storm and trim labor and salt use.

Operations > Equipment

Snow equipment buyer's checklist

Shopping for snow & ice equipment requires an in-depth look at your operations.

Operations > Planning

Personal training in snow & ice

Adding peer learning and ride-alongs can help reinforce snow & ice classroom education.

Risk Management > Contracts

Contract care

As a snow service provider, you must pay close attention to your indemnification and release of liability clause.

Business > Subcontractors

Labor challenge? Consider subs

Many subcontractors can bring experience and equipment to the table.

Business > Sales & Estimating

Adding value with ice patrol

Offering an ice watch program is a way to grow or improve your service offering and expand your business.

Business > Sales & Estimating

Snow sales shortcuts

Rather than spend the time and money to acquire new clients, consider whether you can add services for existing customers.

Business

Taking Utah by storm

Snow Business October 2014 cover story: Rudy Larsen’s youthful confidence and enthusiasm helps Lawn Butler conquer the “best snow on earth.”

Operations

Three reasons to abandon safety incentives

Besides the legal argument, there are practical reasons to abandon safety incentive programs. Read 3 reasons to consider abandoning them.

Operations > Equipment

Depreciation: Look beyond the tax breaks

Many business owners talk about depreciation and how they can save on their tax bill by purchasing new equipment. But what does depreciation actually mean?

Business

2014 Community Service Initiative

Read the stories of the 2014 Community Service Initiative participants as they give back to causes close to their hearts.

Operations > Equipment

Build an iron-clad plan

Begin your preseason equipment checkups early, as fleet prep can head off breakdowns later.

Operations > Equipment

Preseason preparation: equipment

Make sure your fleet is prepped with time to spare by creating a checklist with a "go" date in mind.

Business > Subcontractors

Subcontractor coverage

Companies who use subcontractors for snow-clearing need to make sure a sound legal document is in place that outlines the responsibilities of the subcontract.

Business > Sales & Estimating

Sign on the dotted line

Contractors and clients both benefit with early contract commitments.

Business > Sales & Estimating

Know your numbers or fail

As you gear up for another winter, it’s a good idea to get dialed in with your sales team and have a handle on your numbers before the first event occurs.

Operations > Planning

Preparing for winter

September 2014 Snow Business cover story: For Eastern Land Management, it's all hands on deck as its team prepares for winter.

Operations > Planning

Sidewalks step by step

Training for sidewalk crews should be part of an overall preseason program.

Operations > Planning

Solid site mapping

Solid site mapping should involve both clients and employees in plan review.

Business > Human Resources

Recruiting snow staff

Phil Harwood, CSP, shares how to find the best team members with a solid hiring process.

Operations > Planning

Build a better binder

Colin Corso shares how snow resource binders guide the way for organizing paperwork.

Business > Sales & Estimating

Tread lightly in snow & ice sales

A good salesperson never assumes a client’s needs, and learns what they want (and don’t) by asking good questions.

Business > Management

Follow the leader

Leslie Boomer shares a different perspective on the four mainstays of leadership - trust, compassion, stability, and hope.

Business

Mentors in snow & ice

Mentors help shoulder the load as you become a better leader for your snow business.

Business > Management

Leadership: under review

Your employees, financial performance, and the community in which you operate are the best indicators as to how you’re performing as a leader.

Business

Spirit of St. Louis

August 2014 Snow Business cover story: CEO of the Year Carl Bolm, CSP, pilots BSR Services to the top with stellar service and stringent processes.

Ice Management > Chemicals & Equipment

Adding liquids to your operations

Dale Keep shares how to adjust ice management procedures to deal with salt supply shortages.

Operations > Planning

Packing them in: route density

Route density can provide cost efficiencies but requires superior service and a different approach to marketing.

Risk Management > Legal

Legal mistakes to avoid in snow and ice

Snow Business legal columnist Darryl Beckman shares six common mistakes for snow & ice management professionals to avoid.

Business

Minding the money

Internal controls allow owners to rest easy knowing their companies’ financials are sound.

Operations > Account Management

The fallacy of trigger depths

Relying solely on a scope of work that kick-starts service upon a specified snowfall accumulation can result in flawed service delivery and client confusion.

Business > Management

Under the microscope

A postseason portfolio review will allow companies to shed unprofitable customers and identify new prospects.

Risk Management > Legal

Legal spring cleaning

Postseason is a perfect time to evaluate contracts, insurance policies and subcontractors, and to visit with clients on site.

Operations > Equipment

Towing & hauling safety

Stay safe on the road with thorough inspection protocols for towing and hauling.

Ice Management > Deicing

Blending deiciers with sand

Depending on the end goal, blending deicers with sand could be beneficial.

Business

Better together

Snow Business April 2014 cover story: Arbutus Landscaping combines honesty and loyalty to create safe environments.

Ice Management > Deicing

Looking at liquids

Salt shortage shifts focus to liquid applications - read about the benefits of using liquids.

Ice Management > Chemicals & Equipment

Stretching your salt

Client communication and creating a backup plan can help manage salt inventory.

Ice Management

Managing unusual ice formations

Unusual ice formations can heighten liability possibilities - read tips on how to manage them.

Business > Management

Partners in salt shortage pain

Working with clients to determine options during shortage can result in a more successful solution.

Risk Management > Legal

A flurry of contract questions

Heavy winter brings hot topics like avoiding liability while hauling and monitoring to the forefront.

Business > Technology

New business technology

New technology requires a broader business vernacular - review basic terms, technology and digital tools.

Business > Technology

Forced into technology

When a customer requires an investment, snow professionals must weigh the true costs of implementation.

Operations

Protection from extreme cold

Read how to protect your equipment and employees when subzero temperatures settle in.

Business > Management

Fearing the big, bad boss

Lack of communication can decimate working relationships.

Business > Management

Get ready for winter!

With spring in sight, look at four areas of your business to begin planning for next year.

Business > Management

Snow crisis management

Collin Corso shares how a medical issue forced him to trust his team to fill the void.

Operations > Account Management

Snow services portion control

Customers that want to buy scope of work from the cheap all-you-you-can-eat buffet shouldn’t be surprised when contractors push back from the table.

Risk Management > Insurance

Safety net: Snow insurance

Heavy winter causes contractors to consider snow insurance - learn more about snow insurance policies.

Operations

Taking Columbus by storm

February 2014 Snow Business cover story: Snow Warriors take methodical approach to snow removal by focusing on efficiencies, better brines and public education.

Operations

Snowplowing ergonomics

Protect your team from injury with measures that address prolonged sitting, heavy lifting and exiting equipment.