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Welcome to the SIMA Library. This is the home for quality content for snow management and removal contractors. Browse by major topical categories, or use our author and content tags to find what you need!

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Operations > Planning

Training: Formalize a plan

No time? No money? Abundance of free training resources are easily accessible.

Operations > Planning

Snow operations review

The time is now to assess the current season and begin adjusting for next winter.

Business > Technology

On-demand plowing

Apps take hold in residential, but can it work in commercial industry?

Business

Mind the gaps

Read the first of a seven-part series that will shed light on roadblocks to personal and professional success and how to overcome them.

Business

Syncing your business GPS

Building a navigable road map will clear a straighter path to your destination.

Business > Technology

Technology trends

In the air and on the ground, emerging robotic and drone innovations could shape snow and ice operations.

Business > Technology

Parking trends

Evolving approaches in urban design, revolutionary technology and changing driving habits will impact snow & ice management.

Operations > Equipment

Fuel Storage for Cold Weather

Cold weather fuel storage is essential. Read the latest Quick Tip for tips on proper containers, storage, PPE, and cleanup.

Operations > Equipment

Tips for Postseason Spreader Maintenance

Read tips for the cleaning and maintenance of the machine that’s most subjected to corrosive materials - the spreader.

Business > Technology

Transportation trends

Autonomous cars and service vehicles and ride sharing are driving change in how people move in cities worldwide.

Business

The White Shirts

Reaping rewards by being unexpectedly professional in an industry that has a reputation for not always being so.

Business > Technology

A clearer connection

Rethinking phone operations cuts down on calls to the field team, improves customer service.

Business

Niche markets: hospitals

Hospitals don’t close, so servicing such facilities can be time and labor intensive for snow service providers.

Operations > Equipment

Pumping iron

February 2017 Snow Business cover story: Fleet management program drives Sig-Nature’s success in its Laval, Quebec, market.

Operations > Equipment

Basic Plow Fundamentals

In this video, Akehurst Landscape Service, Inc. of Joppa, MD demonstrates and provides tips on how to operate a v-plow.

Operations > Equipment

Purchasing equipment for year-round use

Akehurst Landscape Service, Inc. of Joppa, MD shares tips for purchasing equipment that can be used year-round for both landscape and snow seasons.

Business > Technology

Technology’s growing influence

Large companies and facility managers drive the use of technology in the RFP process, service verification and customer management.

Operations > Equipment

Light it up, legally

Is your equipment properly outfitted with legal lights? Review tips to make sure your equipment is in compliance.

Risk Management > Legal

Who is in charge of monitoring?

Mall mishap shows the importance of assigning responsibilities and documenting service restrictions.

Operations > Planning

Staying power

December 2016 Snow Business cover story: Akehurst Landscape Service celebrates 140th anniversary with a nod to the past but with a firm focus on the future.

Business

8th Annual All-Stars of Snow & Ice

The 8th annual All-Stars of Snow & Ice special section shines the spotlight on those who work hard, often behind the scenes, to keep companies running smoothly.

Operations > Equipment

Driving trucks with plows and spreaders

Pickup truck snow plow operators should always make sure they follow some basic best practices related to driving trucks equipped with plows and spreaders.

Operations

Parking lot grief

Changing design can cause headaches - and opportunities - for snow companies.

Operations > Equipment

Spreading on the Safe Side

Tips for safe installation, operation and maintenance of salt and sand spreaders.

Business > Management

Employee retention

Recruiting team members is tricky, so start by nurturing the talent you already have on board.

Ice Management > Deicing

Remember the ice

Understanding the influential factors that lead to the formation of ice is essential for successful ice management.

Risk Management

Bracing for change

Clients’ attempts to cut costs, shift liability can negatively impact snow companies.

Business > Management

Building the team

Creating a long-term relationship in a short-term world .

Operations

The scary world of plowed-up stuff

Snow piles can house some interesting things - take a look at some of the strangest and unfortunate discoveries that people have found.

Operations > Planning

Safety tips for rooftop snow removal

Rooftop snow removal can be risky, but a detailed operational plan, well-trained workers and proper safety precautions can help decrease the risk.

Operations

Self-defense in snow and ice

Personal safety can sometimes be overlooked for snow professionals - read tips on basic self defense training.

Operations

Death by snow & ice

Snow and ice is risky business. Read about five areas that can prove fatal and how to protect yourself.

Business > Subcontractors

Snow subcontractor red flags

Review 5 red flags that could point to a snow removal subcontractor being a safety risk.

Operations

Don’t dismiss whiplash

Learn the symptoms of whiplash and how to avoid getting it while plowing.

Business

Project EverGreen’s SnowCare for Troops

Project EverGreen’s SnowCare for Troops program provides complimentary snow and ice removal services for the families of currently deployed military personnel.

Operations > Planning

Throw a snow rodeo

As a lead up to the snow and ice management season, a snow rodeo can offer a fun yet insightful training opportunity for your team.

Operations > Planning

Color-coded training

Special vests can give new hires added visibility to encourage extra safety and training.

Business > Sales & Estimating

Snowfall amounts shouldn’t matter

Phill Sexton examines the impact of relying on snowfall amounts, and how the industry needs to look toward win-win opportunities for success.

Ice Management > Anti-Icing

Understanding salt brine

Inadequate planning and unrealistic expectations can undermine the effectiveness of liquids.

Business > Management

Community Service: Putting kids first

JLS Landscape & Sprinkler has found a mission to help kids in its community, supporting local organizations that offer support to families in need.

Business > Management

Community Service: Inspired to serve

The Rocky Fork Company’s owner is committed to funding mental health initiatives for teens in his community.

Business > Management

Community Service: Sharing good fortune

James Martin Associates gets its clients, partners and employees involved in charitable endeavors, resulting in deeper relationships for all.

Business

Taking on Tahoe

October 2016 Snow Business cover story: As tolerance for snow falls, Alpine Smith raises the bar.

Business

State of the Industry 2016

Review industry trends, challenges, and solutions in the 2016 State of the Industry special section.

Business

The sky’s the limit

Create a vision for your company that drills into why the goals matter, maps the course, and celebrates the successes.

Physics of radiation

Read how radiation can cause the formation of ice on walking and driving surfaces.

Business

Making sense of the numbers

Financial understanding and transparency can help with building a stronger company designed to withstand winter pressures.

Risk Management > Documentation

Documentation & transparency

Put your company on solid footing and help shape the industry with proper documentation.

Risk Management > Insurance

A nod to the mod factor

A focus on safety can help companies achieve a lower  workers’ compensation experience modification factor.

Risk Management > Insurance

Deciphering insurance

Availability of standard vs. excess & surplus lines can depend on core segments, contract types, location, and loss history.

Operations

Staking best practices

Read tips on how can you get the most out of your site staking process.

Risk Management

Portfolio planning: Striking a balance

Finding harmony in snow contract portfolio should be an ongoing process to deliver profitability, not just viability.

Risk Management > Contracts

Contract scrutiny

Eight review tips that will benefit you this season.

Business > Sales & Estimating

Niche markets: stacking the deck

Site complexity and equipment limitations can influence approach to parking facility snow and ice management.

Operations > Planning

Stake Out

Marking properties can help guide operators during a storm and also shows your clients you’re caring for their sites.

Risk Management > Contracts

Before you sign...

A thorough review and procedures for suggesting changes can ease pain of contract negotiations.

Business

From the ground up

2016 Greatest Story Never Told winner: Skyline Construction expands its horizons with multi-faceted service offerings and a focus on treating its team like family.

Business

Plan B Pays Off

2016 Greatest Story Never Told Runner-up: Shane Belvin leaves banking behind to focus on sheltering companies from weather’s uncertainty.

Business

Lasting Impression

2016 Greatest Story Never Told Runner-up: Darren Ryan and Ed Boggia have spent over 25 years honing their RYBO operations.

Operations > Equipment

Spreaders: safety first

Review tips for safe spreader installation, operation and maintenance.

Operations > Planning

Preseason prep

Review 7 tips to to ensure your preseason prep goes smoothly.

Business > Sales & Estimating

Social media Do’s & Don’ts

View tips on how to best use social media to your advantage and what to avoid.

Operations

Operation spill control

Cleanup kits require strategy, training and preventive measures.

Operations

Team Players

August 2016 Snow Business cover story: Grass Groomers scores big by using lessons learned on the gridiron.

Interactive Trade Show

Unable to make the 19th Annual Snow & Ice Symposium this past June? Visit here for a recap from a some of our exhibitors.

Business > Sales & Estimating

Carving out your niche

Specialization takes strategic finesse and clear vision for the end game.

Business > Sales & Estimating

Company branding - Grass Groomers

Justin & Zach Boren of Grass Groomers in Columbus, OH share their thoughts on company branding and culture.

Ice Management

Triggers affect plan of action

Use caution when agreeing to triggers, since they can directly impact your ability to service the site.

Business > Subcontractors

It pays to play by the rules

To run a smoother operation, plan to manage risk in hiring and using subcontractors.

Business

All in the family

Father and son share a vision to honor the past, grow in the present and plan for the future of Elbers Landscape Services.

Business > Sales & Estimating

Why branding matters

Clear vision and a consistent message will resonate with clients and prospects.

Business > Management

A little something extra

Bonus and incentive plans can serve as motivators but must be managed properly.

Business > Sales & Estimating

Off-season marketing

Maximize your “downtime” by getting marketing plans up to speed.

Business

Going all in

Owner leaves corporate world to focus full-time on growing his family’s company.

Business

Creating a monster

June 2016 Snow Business cover story: CEO of the Year Mikhail Evgrafov takes on the Toronto snow market with enthusiasm and innovation.

Operations > Planning

“One-hit wonder” winter

Review the weather patterns of the 2015-16 winter season and look ahead at predictions for the 2016-17 season.

Operations > Planning

Road map to safety training

MEMBERS EXCLUSIVE

Create your path to a safer work environment. [Members-only content].

Operations > Equipment

Backup cameras & safety

The latest Quick Tip covers purchasing backup cameras for your equipment and tips for backing up safely.

Ice Management > Chemicals & Equipment

Measuring salt loads and proper billing

If you don’t have a truck or loader scale, accounting for your company’s salt usage may require additional considerations to improve accuracy in your overall process.

Business > Management

Looking beyond the logo

Use vision, mission, values to build your brand.

Ice Management > Chemicals & Equipment

Salt accounting 101

Tracking inventory and product use improves ice management practices.

Ice Management > Chemicals & Equipment

Selling on the side

The pros and cons of branching into salt and equipment distribution.

Ice Management > Anti-Icing

Solving freezing rain

Effective treatment begins with contract and level of service.

Risk Management

Snow Bias

Neglecting ice management in mild winters can prove costly.

Operations > Planning

Salt security

Protect your salt with proper planning for storage.

Business

Cover Interview - Charles Glossop, CSP

Charles Glossop, CSP of Hantho Farms shares thoughts on changes and challenges in the snow industry over the last 35 years.

Ice Management > Chemicals & Equipment

Ahead of the curve

Hantho Outdoor Services’ nimble liquids program reflects nearly 25 years of innovation and education.

Business > Sales & Estimating

Spring Selling Opportunities

Early efforts help align the procurement timeline to ensure better success for all parties.

Business

Create better customer surveys

Good online customer satisfaction surveys should have a place in your postseason review process.

Risk Management

Proactive planning for slip and falls

Proactive planning and developing actionable solutions at the end of winter can be beneficial for seasons to come.

Risk Management > Contracts

Rebounding from El Niño

Our industry’s challenges have shifted from material costs and scarcity to overcapacity against demand. It’s time for a contract portfolio checkup.

Risk Management > Legal

The importance of having trusted advisors

Darryl Beckman shares some scenarios that exemplify the importance of trust and honesty in an attorney-client relationship.

Risk Management > Legal

Going off contract can be costly

Voluntarily rendering a service opens you up to liability if it is not properly executed.

Business > Sales & Estimating

Raise your ranking

Review six simple steps to improve your search engine visibility.

Business > Technology

Pushing the envelope

Plow manufacturers weigh in on 10 years of innovation and trends shaping the industry.

Business

Inspiring motivation

Be brave when crafting your mission statement to provoke your team to winning action.

Business > Sales & Estimating

Clear path: Sidewalk pricing

Review several factors to consider when determining accurate pricing for sidewalk service.

Business

Bright lights, big city

February 2016 Snow Business cover story: Executive Snow Control clears New York distribution paths to keep commerce moving.

Operations > Equipment

Get a jump on rust

Read the latest Quick Tip on five ways to improve corrosion control.

Business > Management

Don’t short seasonal workers

Making seasonal workers a true part of your team can lead to better service outcomes and a built-in labor pool for future growth.

Operations > Equipment

Making the best of idle time

Double-checking for needed repairs can prevent breakdowns once snow starts.

Risk Management

Minimizing the damage

Accidents happen, but companies should have processes in place to mitigate the impact.

Operations

Combating driver fatigue

Read the latest Quick Tip on ways to reduce the impact of sleep deprivation.

Business > Sales & Estimating

Five sales miscues

Kirk Armstrong of Weinberg & Associates shares some common sales miscues that can derail a company’s success.

Business > Management

Rising Star

December 2015 Snow Business cover story: An open mind and shift in business strategy change the trajectory of Nate’s Landscape Co.

Risk Management > Contracts

Know what you’re signing

Contracts from sophisticated commercial management companies and large retailers shift responsibility to contractors.

Operations > Planning

Routing your crews for profit

None of us can predict exactly how profitable the season will be until it’s over, but there are ways you can plan and prepare to maximize every dollar earned.

Business

7th Annual All-Stars of Snow & Ice

The 7th annual All-Stars of Snow & Ice special section shines the spotlight on those who work hard, often behind the scenes, to keep companies running smoothly.

Operations

Identifying onsite health risks

View tips from snow and ice management professionals on how to ensure employee safety onsite.

Operations > Planning

Training time: step by step

Establishing and documenting standard operating procedures lays foundation for training program.

Business > Sales & Estimating

Should I stay or should I snow?

Read tips on how make winter services worth your while when snow is not a main profit center.

Risk Management > Insurance

Prepping for an insurance audit

Focus on consistency and organization when preparing for an insurance audit.

Risk Management > Documentation

Data driven

Read tips on improving your record-keeping system to help bring order to your business.

Business > Management

Empowering your team

Help your employees win by setting and communicating expectations.

Business > Human Resources

Safeguard against internal fruad

Internal fraud can take several forms, so safeguards and detection policies should be commonplace.

Risk Management > Legal

Building on the right foundation

Formalizing operations under a legal business designation depends on your goals, level of risk and future plans.

Business > Human Resources

Put it in writing

Contractual provisions protect a company’s best interests and outline employee responsibilities.

Business

2015 Community service initiative

Read the stories of the 2015 Community Service Initiative participants as they give back to causes close to their hearts.

Operations > Equipment

Planning for equipment breakdowns

Review tips on how to prepare for unexpected breakdowns or challenges during a snow event.

Ice Management > Anti-Icing

Adding liquids requires patience

Read from contractors as they share their experiences on building liquids into their ice management toolbox.

Ice Management > Chemicals & Equipment

Overcoming the fear of the unknown

Read tips on how to build a knowledge base and process for adding liquids to your operation.

Business > Management

Team-first mentality

October 2015 Snow Business cover story: Building a better quality of life drives every decision at Indianapolis-based B&B Group.

Risk Management

Storms on the horizon

Consider the following tips to help insulate your company from the short-term impacts of weather.

Operations > Planning

Safety protocols for hauling

Safety and training protocols should be part of any hauling program.

Business > Management

When the tax man cometh

Snow and ice management companies share their accounts of navigating the audit process and the lessons they learned.

Operations > Planning

All a-board

Capacity boards connect sales and production for maximum efficiency and profitability.

Risk Management

Risky business

To be a risk manager, you have to add dimension to the service you provide, which goes beyond simply snow and ice removal.

Operations > Planning

Site Visit 101

Preseason walkthroughs are essential to setting service details and identifying possible liabilities.

Operations > Planning

Preseason prep: Avoid the cracks

Companies, especially “green to white” operations, need to take care of sometimes-forgotten details.

Operations

Process & Passion: Silvis Group

September 2015 Snow Business cover story: Top notch culture sprouts from Silvis Group's farm roots.

Risk Management > Legal

Damage control

Good record keeping and contractual provisions can help mitigate claims.

Business > Technology

Outpace your competition

If you’re going to gain a significant advantage, technology is a high-value item.

Business

Fraud alert

Criminals who steal identities and financial information can decimate a company by destroying credit and cleaning out accounts.

Business > Management

How to survive a tax audit

Preparation and a strong professional support team are key when going through a tax audit.

Business > Sales & Estimating

Science of sales

Document, test and refine the sales process for increased success.

Business > Human Resources

Creating a snow safety manual

Review 5 main areas to include in your company's snow safety manual.

Risk Management > Documentation

Surviving the death of a leader

Tragedy forces Akehurst Landscape Service team to bond together to overcome the loss of their “snowman” and to learn to succeed as a team.

Business

Industry changes: 10 for 10

Snow Business columnist Doug Freer looks back on the last decade and how times have changed.

Business > Sales & Estimating

Marketing plan of attack

Read five things a snow CEO should know about their marketing plan.

Risk Management > Legal

Smart approach to claims process

Read tips on how to stay involved with the claims process to prevent insurance carriers from settling potentially unjust claims and raising insurance premiums.

Business > Sales & Estimating

Getting past the gatekeeper

Read four strategies for breaking the cycle of cold-call rejections.

Business

Ready for the next chapter

Retired Clintar Landscape Management founder and industry innovator Bob Wilton reflects on his life in snow & ice.

Business > Management

Who's at the helm?

Every sized business needs a CEO to guide the ship.

Business > Management

Learning through leadership

Mentorships can provide mutually beneficial opportunities for both parties.

Business > Management

Reinvesting to build value

Purchasing new equipment, building facilities and hiring key talent are investments in your business.

Business

Selling your business

Planning a successful exit requires perfect balance of market, business, and personal timing.

Business

Building a Boston dynasty

August 2015 Snow Business cover story: CEO of the Year Bob Greene honors his father’s legacy while forging his own.

Ice Management > Chemicals & Equipment

Calculating true costs of salt brine

Calculating true costs requires more than the price of salt - don’t forget to factor in labor, equipment and materials.

Risk Management > Legal

5 tips for advanced legal snow management

Review 5 tips to become more advanced in legal management, including itemized invoices, contract addendum management, and cease of service requests.

Business > Management

Communicating leadership values

Humorist Joel Zeff used improv comedy to deliver leadership tips at the 18th Annual Snow & Ice Symposium.

Business > Management

Developing an all-star supplier network

Ian Ashby of Arbutus Landscaping shares suggestions on finding and building long-term relationships with quality vendors.

Business > Sales & Estimating

Green snow marketing

Read tips on making an environmental sales pitch that includes deliverables.

Ice Management > Chemicals & Equipment

Can snow really go green?

Can snow go green? Only if the public, customers and legal community accept the realistic expectations that come with reduced deicer use.

Business > Sales & Estimating

Calculating client value

Calculating the value of your clients can help companies decide whether to pursue new business.

Risk Management > Legal

Broken connection

Failure to convey detailed instructions to subcontractors can leave companies vulnerable to lawsuits.

Business

Strengthening your foundation

Read tips on investing in an intentional plan for leadership, management and employee development to build human capital.

Business > Sales & Estimating

Social engagement

Building a strong social media presence requires a strategic plan of its own.

Business > Human Resources

Make HR management a priority

Attention to the often-overlooked business area of human resources can help enhance employee satisfaction and retention.

Risk Management > Insurance

Correcting loss-run problem areas

Rewriting history: Correcting loss-run problem areas can help higher-risk snow companies improve insurance access and affordability.

Business > Sales & Estimating

Holding court: Trade show marketing

Read best practices for compelling, engaging trade show marketing, including tips for preshow, during, and post-show marketing.

Ice Management > Sustainability

Sustainable snow

In recent years, the industry has seen a shift in focus that extends beyond environmentally friendly products.

Business > Sales & Estimating

Marketing game plan

The Internet has changed the way businesses acquire customers. Here’s a clear path to success for your Internet marketing strategy.

Business > Sales & Estimating

Marketing your snow business 101

As business marketing continues to change, the basics, like creating a content marketing plan, are now more important that ever.

Business > Sales & Estimating

Time to renew snow contracts

Renewing snow and ice contracts at the end of the season bears fruit.

Business > Management

Evaluating your snow season

Input from all stakeholders can open an owner’s eyes to winter operation’s successes and failures.

Risk Management > Legal

Put liability on ice

Monitoring, product use and timing are keys to a solid contract regarding ice control services.

Operations > Planning

Piling on

Unrelenting Boston snowfall during the 2014-15 winter season taught valuable lessons and opened eyes to creative solutions.

Ice Management > Anti-Icing

Road map to liquids

The first steps to implementing liquids require research but not necessarily a break-the-bank investment.

Ice Management > Deicing

Water content of snow & application rates

An important factor to consider when calculating deicer application rates is the water content in the snow and ice that must be melted.

Ice Management

Breaking the dams

Minnesota-based The Ice Dam Co. melts away ice dams, a ridge of ice that forms at the edge of a roof and prevents melting snow from draining.

Ice Management > Chemicals & Equipment

What’s in your salt bin?

Learn the difference between mined rock salt and solar salt, pros and cons of each, and buying tips for purchasing salt.

Operations > Equipment

Storing plows in the off-season

Read tips on how to create a maintenance and storage plan to properly store plows and spreaders in the off-season.

Ice Management > Chemicals & Equipment

Breaking the salt supply chain

A second consecutive year of supply shortages drives snow contractors to seek salt from nontraditional sources.

Ice Management > Sustainability

Worth its salt

April 2015 Snow Business cover story: Led by Gerry DuBreuil, CSP, Belknap Landscape Co. uses training and certification to reduce application rates.

Operations > Planning

Building a weather math toolbox

Using probabilities can help educate clients, improve bidding, and insulate a snow company’s financial risk.

Ice Management

Ice management evolution

Snow and ice management professionals weigh in on the trends and challenges that are causing a shift in how they do business.

Operations > Equipment

Snowplow strobes: To flash or not to flash

Private snow contractors accustomed to driving down the street with their strobes or light bar flashing might want to reconsider. Chances are you’re breaking the law.

Business

10-year milestone is special

Looking back offers perspective for young contractors seeking industry longevity.

Ice Management

Ice management retrospective

Dale Keep discusses how conflicting agendas have held back progress in ice management practices for the Snow Business 10th Anniversary issue.

Risk Management > Legal

A new legal landscape

The snow & ice industry has had to manage increasingly complex contracts, heightened risk, insurance woes and more to combat slip-and-fall liability.

Business

Snow Business 10th Anniversary

Snow Business looks back on a decade of stories, lessons and insights from the snow & ice management industry.

Operations > Equipment

Federal regulations for snow equipment

Review the importance of following federal regulations mandated for trucks and equipment used in snow removal.

Business > Management

Importance of team culture

Troy Clogg, CSP shares lessons on the importance of team culture.

Ice Management > Anti-Icing

Exploring the benefits of brine

Dale Keep discusses the benefits of using brine, and reviews challenges and common mistakes when getting into salt brine making.

Business

6th Annual All-Stars of Snow & Ice

The 6th annual All-Stars of Snow & Ice special section shines the spotlight on those who work hard, often behind the scenes, to keep companies running smoothly.

Business > Management

Examine your snow profit centers

Evaluate return on investment and return on time to determine if your profit centers are contributing to your success.

Business > Management

Capitalize your snow business

Doug Freer, CSP, shares tips on how to capitalize your business wisely by balancing financing options.

Operations > Planning

Growth sparks training reboot

Neal Glatt, CSP, shares tips for training large groups of snow and ice employees.

Risk Management > Legal

Dissecting a liability claim

Duty principles and contract language are key in determining legal responsibility in the event of injury.

Business > Human Resources

When an employee leaves the company

Non-solicitation and non-compete clauses are routine, but it’s important to know the differences and how to enforce them.

Operations

Rebirth brings peace

December 2014 Snow Business cover story: After years of hovering on the brink, Extra Mile Snow Specialists finds new life as a company focused primarily on snow.

Operations > Planning

Snow removal site visit

Join 2 SIMA members on a site visit as they review obstacles, engineering, and staging of a mixed-use retail complex.

Operations > Planning

Snow hauling and dumping safety

Snow hauling and relocation is a highly choreographed exercise with many moving parts - review these safety tips specific to snow hauling and dumping.

Operations

Recognizing the signs of a heart attack

Train your snow and ice team to know symptoms and warning signs of a heart attack and what to do if anyone experiences heart attack symptoms.

Operations > Account Management

Drink safely while plowing snow

Read why and how to make safe drink choices while spending long nights plowing.

Operations > Equipment

Truck washing post storm

View a demonstration video on how to effectively wash and maintain snow equipment post storm.

Business > Technology

Going paperless

Mike Lysecki shares three of the biggest paperless technologies for efficient snow & ice operations.

Ice Management > Anti-Icing

Anti-icing advantage

Pre-storm applications can help contractors get ahead of the storm and trim labor and salt use.

Operations > Equipment

Snow equipment buyer's checklist

Shopping for snow & ice equipment requires an in-depth look at your operations.

Operations > Planning

Personal training in snow & ice

Adding peer learning and ride-alongs can help reinforce snow & ice classroom education.

Risk Management > Contracts

Contract care

As a snow service provider, you must pay close attention to your indemnification and release of liability clause.

Business > Subcontractors

Labor challenge? Consider subs

Many subcontractors can bring experience and equipment to the table.

Business > Sales & Estimating

Adding value with ice patrol

Offering an ice watch program is a way to grow or improve your service offering and expand your business.

Business > Sales & Estimating

Snow sales shortcuts

Rather than spend the time and money to acquire new clients, consider whether you can add services for existing customers.

Business

Taking Utah by storm

Snow Business October 2014 cover story: Rudy Larsen’s youthful confidence and enthusiasm helps Lawn Butler conquer the “best snow on earth.”

Operations

Three reasons to abandon safety incentives

Besides the legal argument, there are practical reasons to abandon safety incentive programs. Read 3 reasons to consider abandoning them.

Operations > Equipment

Depreciation: Look beyond the tax breaks

Many business owners talk about depreciation and how they can save on their tax bill by purchasing new equipment. But what does depreciation actually mean?

Business

2014 Community Service Initiative

Read the stories of the 2014 Community Service Initiative participants as they give back to causes close to their hearts.

Operations > Equipment

Build an iron-clad plan

Begin your preseason equipment checkups early, as fleet prep can head off breakdowns later.

Operations > Equipment

Preseason preparation: equipment

Make sure your fleet is prepped with time to spare by creating a checklist with a "go" date in mind.

Business > Subcontractors

Subcontractor coverage

Companies who use subcontractors for snow-clearing need to make sure a sound legal document is in place that outlines the responsibilities of the subcontract.

Business > Sales & Estimating

Sign on the dotted line

Contractors and clients both benefit with early contract commitments.

Business > Sales & Estimating

Know your numbers or fail

As you gear up for another winter, it’s a good idea to get dialed in with your sales team and have a handle on your numbers before the first event occurs.

Operations > Planning

Preparing for winter

September 2014 Snow Business cover story: For Eastern Land Management, it's all hands on deck as its team prepares for winter.

Operations > Planning

Sidewalks step by step

Training for sidewalk crews should be part of an overall preseason program.

Operations > Planning

Solid site mapping

Solid site mapping should involve both clients and employees in plan review.

Business > Human Resources

Recruiting snow staff

Phil Harwood, CSP, shares how to find the best team members with a solid hiring process.

Operations > Planning

Build a better binder

Colin Corso shares how snow resource binders guide the way for organizing paperwork.

Business > Sales & Estimating

Tread lightly in snow & ice sales

A good salesperson never assumes a client’s needs, and learns what they want (and don’t) by asking good questions.

Business > Management

Follow the leader

Leslie Boomer shares a different perspective on the four mainstays of leadership - trust, compassion, stability, and hope.

Business

Mentors in snow & ice

Mentors help shoulder the load as you become a better leader for your snow business.

Business > Management

Leadership: under review

Your employees, financial performance, and the community in which you operate are the best indicators as to how you’re performing as a leader.

Business

Spirit of St. Louis

August 2014 Snow Business cover story: CEO of the Year Carl Bolm, CSP, pilots BSR Services to the top with stellar service and stringent processes.

Ice Management > Chemicals & Equipment

Adding liquids to your operations

Dale Keep shares how to adjust ice management procedures to deal with salt supply shortages.

Operations > Planning

Packing them in: route density

Route density can provide cost efficiencies but requires superior service and a different approach to marketing.

Risk Management > Legal

Legal mistakes to avoid in snow and ice

Snow Business legal columnist Darryl Beckman shares six common mistakes for snow & ice management professionals to avoid.

Business

Minding the money

Internal controls allow owners to rest easy knowing their companies’ financials are sound.

Business > Human Resources

Building on your strengths

Building on strengths can help your team be more successful.

Business > Management

Post-season snow site closeouts

Postseason site closeouts give contractors a last look at winter, and a look forward.

Operations > Account Management

The fallacy of trigger depths

Relying solely on a scope of work that kick-starts service upon a specified snowfall accumulation can result in flawed service delivery and client confusion.

Business > Management

Under the microscope

A postseason portfolio review will allow companies to shed unprofitable customers and identify new prospects.

Risk Management > Legal

Legal spring cleaning

Postseason is a perfect time to evaluate contracts, insurance policies and subcontractors, and to visit with clients on site.

Operations > Equipment

Towing & hauling safety

Stay safe on the road with thorough inspection protocols for towing and hauling.

Ice Management > Deicing

Blending deiciers with sand

Depending on the end goal, blending deicers with sand could be beneficial.

Business

Better together

Snow Business April 2014 cover story: Arbutus Landscaping combines honesty and loyalty to create safe environments.

Ice Management > Deicing

Looking at liquids

Salt shortage shifts focus to liquid applications - read about the benefits of using liquids.

Ice Management > Chemicals & Equipment

Stretching your salt

Client communication and creating a backup plan can help manage salt inventory.

Ice Management

Managing unusual ice formations

Unusual ice formations can heighten liability possibilities - read tips on how to manage them.

Business > Management

Partners in salt shortage pain

Working with clients to determine options during shortage can result in a more successful solution.

Risk Management > Legal

A flurry of contract questions

Heavy winter brings hot topics like avoiding liability while hauling and monitoring to the forefront.

Business > Technology

New business technology

New technology requires a broader business vernacular - review basic terms, technology and digital tools.

Business > Technology

Forced into technology

When a customer requires an investment, snow professionals must weigh the true costs of implementation.

Business > Management

Get ready for (next) winter!

With spring in sight, look at four areas of the snow business to plan for next year.

Operations

Protection from extreme cold

Read how to protect your equipment and employees when subzero temperatures settle in.

Business > Management

Fearing the big, bad boss

Lack of communication can decimate working relationships.

Business > Management

Get ready for winter!

With spring in sight, look at four areas of your business to begin planning for next year.

Business > Management

Snow crisis management

Collin Corso shares how a medical issue forced him to trust his team to fill the void.

Operations > Account Management

Snow services portion control

Customers that want to buy scope of work from the cheap all-you-you-can-eat buffet shouldn’t be surprised when contractors push back from the table.

Risk Management > Insurance

Safety net: Snow insurance

Heavy winter causes contractors to consider snow insurance - learn more about snow insurance policies.

Operations

Taking Columbus by storm

February 2014 Snow Business cover story: Snow Warriors take methodical approach to snow removal by focusing on efficiencies, better brines and public education.

Operations

Snowplowing ergonomics

Protect your team from injury with measures that address prolonged sitting, heavy lifting and exiting equipment.

Operations > Equipment

Performing a tool box talk/circle check

View a video on how to perform a pre-trip safety inspection on a truck and plow, including checking the plow, lights, tires, signs of damage, and more.

Operations > Equipment

Backing up vehicles safely

View 5 important tips for backing up vehicles safely, including properly equipping your vehicle and using mirrors correctly.

Business > Management

Strategy for snow and ice

Strategic planning can help you plan for the future, despite the weather.

Business > Sales & Estimating

Reverse auctions for snow removal

Get some tips on the concept of a reverse auction for snow removal services.

Business

Snow and ice facility tours

Taking tours of other companies' facilities is a great opportunity for building relationships.

Risk Management > Insurance

Snow and ice insurance risk

Make your snow and ice management company a better risk for insurance.

Ice Management > Deicing

Salt usage and ice control tips

Dale Keep discusses tips for reducing salt and maintaining service levels.

Business > Sales & Estimating

Are you LinkedIn?

Read some tips for using and getting the most out of your LinkedIn profile.